|   This page
                      contains answers to common questions handled by
                      our support staff, along with some tips and tricks
                      that we have found useful and presented here as
                      questions. 
                     Note: In these answers we will
                        follow a few shorthand conventions for
                        describing user-interface procedures. Key
                        combinations will be presented like this:
                        Ctrl+Alt+Delete, which means that you should
                        press and hold down the Control key, the Alt
                        key, and the Delete key at the same time. Menu
                        selections will be presented like this:
                        File->Open, which means that you should open
                        the File menu, and then make the Open selection. 
                     
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                      -   How to make KeyGO
                            work under Windows 7 - 32 bit version ?
                         
 
                          
                      -   How to make KeyGO
                            work under Windows VISTA ? 
                          
 
                          
                      -  How do I assign a
                            String/Macro to a key (ex.: TAB character to
                            the numeric keypad Enter key) ?  
                          
 
                          
                      -  How do I create a
                            sequence of keys to launch an application ?
                         
 
                          
                      -  What are the
                            differences between KeyGO running under
                            Windows 9x and KeyGO running under NT ?
                         
 
                          
                      -  I get the message
                            'cannot find driver file' when trying to
                            generate a native keyboard driver. What can
                            I do ?  
 
                          
                      -  I get the message
                            'Error occurred during the move process:-113
                            Component:File group:File
                            C:\windows\temp\PFTx~tmp\data.cab' when
                            upgranding or installing a new version of
                            KeyGO. What can I do? 
                          
 
                          
                      -  There is no KeyGO
                            keyboard template that correspond to my
                            physical keyboard. Is there a way to build a
                            new KeyGO template?  
 
                     
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                   How to
                          make KeyGO work under Windows 7 (32 bit
                          version)? 
                         
                        There are issues with the way Windows 7 is
                        handling some internal functions that KeyGO
                        needs to work properly. This is directly tied to
                        the UAC (User Account Control) in Windows7. This
                        is how to turn it "off":  
                        Note that KeyGO will not work with the 64bit
                        version of Windows 7.  
                         
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                      - Open the "control panel".
 
                      - select User accounts and
                            Family Safety.
 
                      - select User accounts.
 
                      - select Change User Account
                            Control Settings.
 
                      - Set the slider to Never notify
                          (see below).
 
                      - Restart Windows 7.
 
                     
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                      Windows won't ask you for validation of execution
                      anymore but firewall and Windows defender are
                      still active. In essence you are back to a XP
                      service 3 level of security.  
                       
                       
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                   How to
                          make KeyGO work under Windows VISTA ? 
                         
                        There is issues with the way Vista is handling
                        some internal functions that KeyGO needs to work
                        properly. This is directly tied to the UAC (User
                        Account Control) in Vista. This is how to turn
                        it "off":  
                        Note that KeyGO will not work with the 64bit
                        version of Vista - only the 32 bit version.  
                         
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                      - Open the "control panel".
 
                      - Click on "Classic view" (on the
                          left side pane).
 
                      - Choose "User accounts" applet.
 
                      - Click on "Turn User Account
                          Control on or off" (last link).
 
                      - Uncheck the "Use User Account
                          Control...".
 
                      - Validate. At this point you will
                          have to reboot your machine.
 
                     
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                    Windows won't ask you for
                      validation of execution anymore but firewall and
                      Windows defender are still active. In essence you
                      are back to a XP service 2 level of security.  
                       
                       
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                  How do I
                          assign a String/Macro to a key (ex.: TAB
                          character to the numeric keypad Enter key)? 
                         
                        This example will show you how to assign the TAB
                        character to the Enter keycap on the numeric
                        keypad and how to use the Runtime Wizard to make
                        your keyboard active.   | 
                
                
                  
                    
                      -  First open the KeyGO builder by
                          launching KeyGO or calling it from the System
                          tray. Create a new keyboard (if there is none
                          present) by choosing File->New. From the
                          View pull-down menu select the String box
                          choice to activate the String Dialog Box or
                          use the String Box activator icon on the
                          toolbar.
 
                     
                    
                       
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                      -  In the String Dialog Box click the
                          Add button to bring up the Add/Modify String
                          dialog box. Give a name to your String/Macro
                          in the String Name text box. We will use
                          'TabChar' for our example. Click on the Tab
                          button in the lower left side of the
                          Add/Modify String dialog box to add the tab
                          code in the Value text box (you should get the
                          {TAB} value). Click OK. The 'TabChar'
                          String/Macro is now added to your String
                          Dialog Box list of entries.
 
                     
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                      -  Choose the Scale to fit option
                          under the View pull-down menu, to see the
                          whole keyboard.
 
                     
                    
                      -  Now, drag-and-drop the 'TabChar'
                          string/macro from the String Dialog Box to the
                          numeric keypad Enter key on the main keyboard
                          template of KeyGO. The key should now be blue
                          or red. The TAB character is now assigned to
                          the numeric keypad Enter keycap. However, we
                          may also want to have the same functionality
                          on the same Enter keycap when the shift (or
                          the Caps-Lock) key is depressed. To accomplish
                          that, we also have to assign our 'TabChar'
                          String/Macro to the Shift-Enter keycap
                          combination.
 
                     
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                      -  Click on of the Shift keycap on
                          the main keyboard template of KeyGO. 
 
                           
                          The whole keyboard template is now in the
                          shift assignment mode. You should now
                          drag-and-drop the 'TabChar' String/Macro from
                          the String Dialog Box to the Enter keycap (a
                          second time).  
                          
                     
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                      -  The keyboard is now complete. To
                          save it choose the Save option under the File
                          pull-down menu. Give it an appropriate name.
                         
 
                           
                          
                      -  Lets now make this keyboard active
                          and loadable at Windows startup. 
                          
 
                           
                          
                      -  Choose the Runtime Wizard option
                          from the File pull-down menu. In step 1 click
                          the Use current button. Now click on the Next
                          button until you reach step 4. At this point
                          you can click on the Runtime Now button if you
                          want to use KeyGO now with the newly created
                          keyboard template.  
 
                           
                          Of course, this process can also be use for
                          all kinds of String and Macro assignments to
                          any level of deadkeys or shifted keyboard
                          (Alt, Ctrl and shift in any combination). 
                       
                     
                    
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                   How do I
                          create a sequence of keys to launch an
                          application ? 
                        Lets follow this example. We want to launch
                        Windows calculator if the sequence of keys
                        Ctrl-calc is depressed:  
                      
                    
                      -  Click on the Ctrl keycap on the
                          keyboard template of KeyGO 
                          
 
                           
                          
                      -  Click the C keycap and make it a
                          deadkey by clicking the Make deadkeys button
                          on the toolbar.  
 
                           
                          
                      -  Choose the Ctrl+c deadkey from the
                          deadkey pull-down combo-box on the toolbar.
                         
 
                          
                      -  Choose the 'a' keycap and make it
                          a deadkey by clicking the Make deadkeys button
                          on the toolbar.  
 
                           
                          
                      -  Choose the Ctrl+a deadkey from the
                          deadkey pull-down combo-box on the toolbar.
                         
 
                           
                          
                      -  Choose the 'L' keycap and make it
                          a deadkey by clicking the Make deadkeys button
                          on the toolbar.  
 
                           
                          
                      -  Choose the Ctrl+L deadkey from the
                          deadkey pull-down combo-box on the toolbar.
                         
 
                           
                          
                      -  Assign the Calculator application
                          on the 'c' keycap by dragging ad dropping the
                          Calc.exe application from your Windows
                          subdirectory in Explorer to the 'c' keycap in
                          KeyGO. You can also assign the File
                          application by choosing the New File
                          assignment.. option from KeyGO Edit menu. When
                          using this option, the assignment is done on
                          the first available keycap on the keyboard
                          template. To change the assignment the file
                          should be dragged and dropped to the desired
                          keycap.  
 
                           
                          
                      -  Now. Activate KeyGO and depress
                          ctrl-calc and the Calculator program will be
                          launched.  
 
                     
                        
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                   What are
                          the differences between KeyGO running under
                          Windows 9x and KeyGO running under NT ? 
                      
                    
                      -  KeyGO cannot generate native
                          keyboard drivers under NT 
                          
 
                          
                      -  Some applications may have
                          problems switching to the proper language when
                          using KeyGO multi-language support 
                          
 
                          
                     
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                   I get the
                          message 'cannot find driver file' when trying
                          to generate a native keyboard driver. What can
                          I do ? 
                           
                        
                    
                      -  KeyGO needs the original Windows
                          driver file to be able to determine the
                          assignments that were not changed through
                          KeyGO. On some installation of Windows 98 this
                          file is not installed if the only installed
                          keyboard language is English (United State).
                          To make this file available to KeyGO, add a
                          new language keyboard under Control-Panel,
                          Keyboard, language (any language will do). The
                          keyboard driver can now be generated by KeyGO
                          using any of the available languages,
                          including the one that did not originally
                          work. This newly added keyboard language can
                          now be removed.  
 
                     
                      
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                   I get the
                          message 'Error occurred during the move
                          process:-113 Component:File group:File
                          C:\windows\temp\PFTx~tmp\data.cab' when
                          upgranding or installing a new version of
                          KeyGO. What can I do? 
                           
                        
                    
                      -  This is a problem that we
                          occasionally have with installShield (the
                          program we use to install KeyGO). The solution
                          is to delete the \PFTx~tmp folder from your
                          Windows\temp folder using Windows explorer and
                          re-start the installation of KeyGO.  
 
                     
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                   There is
                          no KeyGO keyboard template that correspond to
                          my physical keyboard. Is there a way to build
                          a new KeyGO template? 
                           
                        
                    
                      -  Yes. However, there is no
                          graphical interface to create a keyboard
                          template at the moment, they have to be build
                          manually by modifying the KbdTmpl.cfg
                          configuration file.  
 
                      -  First we need to know if the
                          keyboard is supported by KeyGO. For this, use
                          our utility called: "keyCall" that can be
                          download from here:
                            KeyCall.exe or here: 
                            KeyCall.exe. Run the KeyCall application
                          and press the keycap on your special keyboard.
                          Notice that characters and scan codes values
                          for the keycap are listed in the appropriate
                          boxes. If there is no activity in KeyCall it
                          means that KeyGO won't be able to reassign
                          your special keyboard. This would happen if
                          the specific driver for your keyboard is not
                          fully Windows compliant.  
 
                      -  If it works, there is a file call
                          "KbdTmpl.cfg" located in your KeyGO
                          installation folder (normally: c:\program
                          files\GDGSystems\keyGO 2.2\KbdTmpl.cfg) that
                          can be edited to modify or add a keyboard
                          template to your KeyGO configuration. A simple
                          text editor like notepad should be use to
                          modify this file.  
 
                          
                      -  All the explanation on how to
                          create or modify a keyboard template are
                          located at the beginning of the file. Use the
                          scan code value returned by "KeyCall" to
                          modify the "KbdTmpl.cfg" file with the proper
                          values.  
 
                          
                      -  There is no need to restart KeyGO
                          for the modification to the file to take
                          effect, use the "File, new.." menu command to
                          get a listing of the keyboard template and
                          choose the template name that you have entered
                          in the "KbdTmpl.cfg" file. 
 
                           
                          
                     
                      
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